November 2023

Get Informed About Forms

By Meg McMahon

Recently, I have conducted two studies about online web forms. One study was for an internal form related to managing e-resource acquisition and maintenance. The other study was to create a better form experience for special borrowers on our website’s Visitor Access page. After both of these studies were conducted I attended a presentation by the NC State User Experience Research team. The talk was called "Better...

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Recruiting and Incentives

By Sara Price

Even when the weather forecast is completely clear of rain, the URC team can sometimes be seen on campus carrying around boxes containing hundreds of umbrellas. This is because we set up tables at widely attended student events in order to invite signups for our participant pool. Small incentives such as umbrellas decorated with Harvard logos, handed out in exchange for completed signup forms, help us to recruit future user research study participants.  

Building A Participation Pool

Even the best survey,...

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