Welcome to the
User Research Center

What We Do

The User Research Center (URC) at Harvard Library is Harvard's premier lab for user-centered design, digital accessibility, and testing. The URC is located in Lamont Library A-10, just one floor down from the Lamont Cafe. View detailed directions for finding the space

Facilities & Technology

We provide the space and tools for you to test the user experience of your digital products. The lab supports methods like interviews, prototype reviews, usability testing, and accessibility testing. The lab is available for booking or we offer equipment you can borrow to run tests anywhere.

At the URC you can:

  • Get advice from experts on best practices in UX.
  • Attend learning opportunities like workshops and webinars.
  • Consult with experts on usability and digital accessibility projects.
  • Recruit from participant pools of Harvard students and assistive technology users.

View photos of the URC

Upcoming Events

2020 Feb 06

User Research Center Tour

11:00am to 12:00pm


User Research Center, Lamont Library A-10

Interested in user experience (UX) or digital accessibility? Join the User Research Center's tour to learn about the lab's resources to help you with your user testing needs. We'll review the URC's services and provide demos of our usability/accessibility testing software, including:

  • Morae and Silverback software in our participant/observation room
  • Eye tracking using the desktop Tobii Portable X2-60 Eye Tracker and wearable Tobii Pro Glasses
  • Assistive technology including screen readers (JAWS, VoiceOver, NVDA), ZoomText, and alternate...
Read more about User Research Center Tour