Welcome to the
User Research Center

What We Do

The User Research Center (URC) at Harvard Library is Harvard's premier lab for user-centered design, digital accessibility, and testing. The URC is located in Lamont Library A-10, just one floor down from the Lamont Cafe. View detailed directions for finding the space

Facilities & Technology

We provide the space and tools for you to test the user experience of your digital products. The lab supports methods like interviews, prototype reviews, usability testing, and accessibility testing. The lab is available for booking or we offer equipment you can borrow to run tests anywhere.

At the URC you can:

  • Get advice from experts on best practices in UX.
  • Attend learning opportunities like workshops and webinars.
  • Consult with experts on usability and digital accessibility projects.
  • Recruit from participant pools of Harvard students and assistive technology users.

View photos of the URC

Upcoming Events

2019 Dec 13

UX Drop-In Office Hours

Repeats every week every Friday until Fri Dec 13 2019 .
10:00am to 11:00am


User Research Center, Lamont Library A-10

Working on a project related to usability or accessibility? Want to chat about issues related to UX research and design? Stop by the URC’s UX Drop-In Office Hours to discuss what’s on your mind with Amy Deschenes, Dorian Freeman, or Tim Murray. These office hours are informal discussions to answer quick questions or set a direction for a project. No RSVP is required. Open to Harvard staff, students, and faculty.

Directions to the User Research Center:

The User Research Center is located in Lamont Library on Level A in room A-10.

From the Lamont Library...

Read more about UX Drop-In Office Hours