Welcome to the
User Research Center

What We Do

The User Research Center (URC) at Harvard Library is Harvard's premier lab for user-centered design, digital accessibility, and testing. The URC is located in Lamont Library A-10, just one floor down from the Lamont Cafe. View detailed directions for finding the space

At the URC you can:

  • Get advice from experts on best practices in user experience (UX).
  • Consult with experts on usability and digital accessibility projects.
  • Recruit students from our participant pool for remote or in-person user testing.
  • Attend learning opportunities like workshops and presentations.

Facilities & Technology

We provide the space and tools for you to test the user experience of your digital products. The lab supports methods like interviews, prototype reviews, usability testing, and accessibility testing. The lab is available for booking or we offer equipment you can borrow to run tests anywhere. View photos of the lab space and equipment.


We work closely with teams from Harvard Web Publishing and Digital Accessibility Services.

Upcoming Events

2020 Dec 02

URC Fall Brown Bag Series: Using a Design System in Drupal and Springshare

12:00pm to 1:00pm


Online (Zoom)

Join us for Using a Design System in Drupal and Springshare presented by Maura Ferrarini, UX Designer, Digital Strategies and Innovation, Harvard Library.

Come learn how Harvard Library is using a design system to build out its brand in both digital media and print materials. We will walk through

  • how atomic design has influenced Harvard Library’s design system
  • how we use PatternLab to make library.harvard enhancements
  • how the design patterns have been adapted to the Springshare platform...
Read more about URC Fall Brown Bag Series: Using a Design System in Drupal and Springshare