Welcome to the
User Research Center

What We Do

The User Research Center (URC) at Harvard Library is Harvard's premier lab for user-centered design, digital accessibility, and testing. The URC is located in Lamont Library A-10, just one floor down from the Lamont Cafe. View detailed directions for finding the space

Facilities & Technology

We provide the space and tools for you to test the user experience of your digital products. The lab supports methods like interviews, prototype reviews, usability testing, and accessibility testing. The lab is available for booking or we offer equipment you can borrow to run tests anywhere.

At the URC you can:

  • Get advice from experts on best practices in UX.
  • Attend learning opportunities like workshops and webinars.
  • Consult with experts on usability and digital accessibility projects.
  • Recruit from participant pools of Harvard students and assistive technology users.

View photos of the URC

Collaborators

We work closely with teams from Harvard Web Publishing and Digital Accessibility Services

Upcoming Events

2020 Apr 08

URC Spring Brown Bag Series: Digital Accessibility Lightning Rounds

12:00pm to 1:00pm

Location: 

Virtual (Zoom)

Join us for Digital Accessibility Lightning Rounds. This Brown Bag will include three 15-minute presentations:

  • Adding and Editing Captions in YouTube Studio by Danielle Lavoie, Lab Manager, User Research Center
  • Center for Workplace Development Accessibility Case Study by Amy Maltzan and Seth Merriam, CWD Learning Architecture
  • Manual Testing Beyond SiteImprove by Amy Deschenes, Head of UX and Digital Accessibility, Harvard Library

The presentation will be held from 12:00-1:00 PM via Zoom. Zoom meeting information will be...

Read more about URC Spring Brown Bag Series: Digital Accessibility Lightning Rounds
2020 May 06

URC Spring Brown Bag Series: Conducting an Accessibility Inventory

12:00pm to 1:00pm

Location: 

Virtual (Zoom)

Join us for Conducting an Accessibility Inventory presented by Danielle Lavoie, Maura Ferrarini, and Vanessa Venti, Digital Solutions, Harvard Library.

Details: TBD

The presentation will be held from 12:00-1:00 PM via Zoom. Zoom meeting information will be sent to registered attendees.

Open to all Harvard affiliates. Please register for the event.

If you have any questions, please contact...

Read more about URC Spring Brown Bag Series: Conducting an Accessibility Inventory