What We Do

Consultations for library staff are available on the following topics

  • Accessibility consultations & website reviews
  • Captioning for media
  • Content strategy
  • Digital interface design using the library's web design system
  • User research (interviews, usability testing, focus groups, card sort, etc.)
  • UX project planning and strategy
  • Survey creation, form design, & Qualtrics
  • Recruitment for library research studies
  • Meeting facilitation and inclusive meetings for in-person, online, and hybrid meetings
  • Web analytics strategy, reporting, and dashboard creation
  • Wireframing
  • Writing for the web and inclusive language best practices

Equipment lending for UX research

  • We lend equipment to library staff who are conducting in-person or on-the-spot user testing in their libraries. 
  • Email libraryux@harvard.edu for more information about equipment lending. 

Helpful Harvard Branding Guidelines