Questions about our lab, services, or getting started with UX at Harvard? Email us at or call 617-496-5272.


The User Research Center's Fall 2019 hours are:

  • Monday: 9:00 AM—5:00 PM
  • Tuesday: By appointment
  • Wednesday: 9:00 AM—5:00 PM
  • Thursday: By appointment
  • Friday: 9:00 AM—5:00 PM
  • Saturday: Closed
  • Sunday: Closed

The lab is closed during university holidays


The User Research Center is located in Lamont Library on Level A in room A-10. View our location on Google Maps.

From the Lamont Library main entrance:
After passing through the entry gate, walk towards the stacks on Level 1 and make a right toward the Larsen Room, passing the printer station. Follow the hallway to the elevator. The west stairs will be on your left. Take the stairs or elevator down one flight to Level A. The User Research Center will be on your right.

From the Lamont Library west entrance:
After entering the building, walk straight until you see the double doors and stairs on your right (across from the first display case). Take the stairs up one flight or the elevator to Level A. The User Research Center will be on your right.

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