By Amy Deschenes

Our team recently transitioned to Dovetail for interview analysis and reporting. We've found its basic features to be highly beneficial, particularly for managing exploratory research projects. Dovetail allows us to handle interview recordings, tag transcripts, create video clips, and extract themes from user interviews with ease.

Since I've been using ChatGPT in other areas of my work, I decided to test Dovetail's AI summary tool. According to Dovetail's interface, the Automation > Summary option employs AI to...