URC Brown Bag: Pivot Triggers: How to do Discovery and Delivery at the Same Time


Thursday, February 10, 2022, 12:00pm to 1:00pm


Online (Zoom)

Pivot Triggers helps a team build momentum by gathering meaningful early signals for an initiative. This exercise is a way to start a team using Pivot Triggers to guide their work. In this session, Tom will lead us through a simple version of an exercise that helps teams build an appetite for research and get a clear understanding of where to start. 

About Tom: Tom Kerwin has had one foot in design and one in research for over 20 years, and has spent the past few years coaching teams to bring planful opportunism to early product discovery.

The presentation will be held from 12:00-1:00 PM on Zoom. Zoom meeting information will be sent via email once you register.

Open to all Harvard affiliates. Please RSVP for the event through the Harvard Library calendar to receive the Zoom meeting details. If you have any questions, please contact libraryux@harvard.edu.

Accommodation Statement: Persons with disabilities who would like to request accommodations or have questions may contact the User Research Center at libraryux@harvard.edu in advance of the event.