How Harvard Uses Mobile Devices

Mobile Devices

Survey of students, faculty, and staff at multiple campus locations


Understand how Harvard’s user segments currently use their mobile devices in their lives 
at Harvard. 

What they did

  • Conducted moderated & unmoderated Qualtrics surveys.
  • Consulted with URC on booking locations and incentive ideas.


All users care about the following themes related to mobile device usage:

  • Collaborating.
  • Wayfinding & navigation.
  • Communicating about classes.
  • Accessing HarvardKey protected apps.
  • Using the Harvard Wi-Fi network.

There are so many interesting and compelling events open to the entire Harvard community that I feel that I am missing out on: it would be great to have a central place for all events for all schools.

Survey respondent