This workshop will discuss trauma-informed practices (TIP) as they relate to our work in the library.  Discussions will include basic principles of TIP, ways they can be implemented in our interactions with patrons and with each other, how we communicate about programs and services, and how we develop library policies with trauma-informed practices in mind. This workshop will focus on helping participants develop a toolbox of principles to apply in different contexts to create a better and more inclusive workplace. If you have policies or practices from your specific job that you...

In April-May 2022, Meg McMahon, the newest member of the URC team helped lead a study focused on users’ experiences of Widener Library. Over 130 participants provided insights into their experiences using Widener Library. The goal of the project was to understand participants' user needs and possible opportunities to improve wayfinding and services.Come and learn how the team used a three prong approach, staff interviews, intercept interviews with patrons, and an exit survey for users to understand users’ wayfinding needs within Widener.MEG 

Meg McMahon (they/them) is...

Join us for User-Centered Design for Instructors presented by Amy Deschenes and Emily Coolidge-Toker.

Description: 

In this workshop participants will learn how to apply content strategy and user-centered design practices to learning objects. Learning objects include deliverables like handouts, slide decks, videos, webpages, Canvas modules, Libguides, and others. Participants will leave the workshop with a concrete action plan for creating an effective learning object. 

To participate you can...

Description: In A Web for Everyone, the first principle of Accessible UX is “People First: Designing for differences, where people are the first consideration, and sites are designed with the needs of everyone in the audience in mind.” In practice, accessibility efforts tend to focus on technical and procedural considerations, like complying with policy, conforming to standards, and fixing accessibility bugs. In this session we will explore tools and techniques that promote a people-first approach to accessibility by directing attention toward addressing people’s needs, promoting quality...