Borrow Equipment

Harvard University affiliates may borrow equipment to support user testing activities within the Harvard community. Note that equipment is for usability/accessibility testing only and is not for personal use.

Some examples of when you might borrow equipment:

  • Perform on-the-spot user testing in a location other than the User Research Center (URC) in Lamont Library.
  • Analyze tasks from a usability test, create recording clips, or review findings in your office or a local conference room.
  • Set up a test about/in a certain space, such as conducting a micro-feedback survey in a space with an iPad stand, running a wayfinding study with the wearable Tobii Pro Glasses 2 eye-tracking device, or conducting an observational study in your location.
  • Conduct user interviews or record UX testing sessions in a space other than the URC.

 

Policies

We do not accept walk-in requests for equipment rentals. We request that you please submit your equipment request with a minimum of 72 hours advance notice. This ensures the equipment is available, ready for pick up, and that URC staff is present when you arrive. The default loan period for equipment is 14 days. If you are interested in a loan beyond 14 days, please indicate this in the Additional Notes section at the bottom of the equipment request form. We can accommodate extended loans depending on equipment availability.

Once you have submitted your equipment request, it will be reviewed by the URC team. You will receive an email from the URC typically within one business day regarding your request. Equipment must be picked up and returned during the URC's hours. We are open 9:00AM–5:00PM, Monday through Friday.

Please note that equipment at the User Research Center is only to be used for long-term usability or accessibility-related projects and not for personal use or unrelated student work. If you need to borrow equipment for personal/short-term usage or for media-related projects, please visit Harvard Library's Tech Loans page.

Note: Loanable eye-tracking equipment (the Tobii Pro X2-30 desktop eye tracker for use with URC-EYETRACK-002 laptop or the wearable Tobii Pro Glasses 2 device) is available on a per-project basis for 24-hour loans with a minimum of 14 days advance notice. If you are interested in borrowing the eye tracking equipment, please email libraryux@harvard.edu with detailed information about your project. The Tobii Pro X2-60 desktop eye tracker is available to use for in-lab by reservation.

 

View and Request the URC's Equipment

View and request the User Research Center's equipment. Once you add equipment to your cart, you will complete the equipment request form at checkout. Please note that reservations must be made with a minimum 72 hours advance notice. If you have any questions about reserving the URC's equipment, please email us at libraryux@harvard.edu.

 

Data Storage

If you borrow URC equipment such as laptops, mobile, or tablet devices, please be sure to save your files to an external storage device (external hard drive, USB thumb drive) and transfer the files to your own storage before returning the equipment. We have external hard drives available that can be booked through the equipment request page. All data on the equipment will be wiped upon return.